Privacy Policy

Last updated: January 1, 2026

1. Introduction

Meridian Health International ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical tourism concierge services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a consultation
• Communicate with us via email, phone, or WeChat
• Engage our medical tourism services

This information may include:

• Name, email address, phone number
• Country of residence
• Medical history and health information
• Travel preferences and passport information
• Payment information

Medical Information

As part of our medical tourism services, we may collect sensitive medical information including but not limited to: medical records, diagnostic reports, treatment history, and physician notes. This information is collected solely for the purpose of facilitating your medical care and is treated with the utmost confidentiality.

3. How We Use Your Information

We use the information we collect to:

• Provide and coordinate medical tourism services
• Match you with appropriate hospitals and specialists
• Facilitate communication between you and healthcare providers
• Arrange travel, accommodation, and ground transportation
• Respond to your inquiries and provide customer support
• Send appointment reminders and follow-up communications
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We may share your information with:

• Partner Hospitals and Healthcare Providers: To facilitate your medical treatment and ensure continuity of care
• Travel Service Providers: To arrange flights, accommodations, and transportation
• Legal Authorities: When required by law or to protect our rights and safety

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal and medical information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time (where processing is based on consent)

7. International Data Transfers

As an international medical tourism company, your information may be transferred to and processed in countries other than your own, including China. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: